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Name: THE AUSTRALIAN SMALL BUSINESS BLOG
Location: Melbourne, Victoria, Australia

The Australian Small Business Blog has been created by Dr Greg Chapman, MBA, to provide education & support to Small Business Owners. If you would like to contribute to this blog, please email us. If you want to comment on an article, click on the speech bubble at the end of the article. If you want to see other comments, click on the hyperlinked time of post. Send a copy of the article by clicking on the envelope. Dr Greg Chapman is also the Director of Empower Business Solutions and The Australian Business Coaching Club, which provides business coaching and advice to small business owners. He is the publisher of The Small Business Achiever Dr Greg Chapman is The Business Brain Surgeon.

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Wednesday, August 08, 2007

Take Your brand and Network It



A brand is not a logo, but it shows the way.

Is not a product, but it addresses a customer need.

Is not an identity, but it contributes credibility and a sense of quality.

OK, What is a brand? It's the way it makes the customer feel. It's the gut feeling, the emotion created, the buzz you have when you own the feeling, all created by the product, service or organization.

Consider in your own life what gives you this feeling and can you create a way to have others feel the same way. When you achieve this people say you have a personal presence and charisma.

So in your business and business life what will allow you to develop a presence and charisma, can you create an emotion that people feel when they do business with you. When you achieve this you have a brand or you are the brand.

We have understood this from the beginning and has joined a multitude of networking organisations and attended other like-events to create The Banner Lady brand. We recommend the following Organisations where you can learn and practice the skills of creating and developing a brand.

Business Network International (BNI)
FBI Institute
Networx
Network Central
Wealthnet Entrepreneurs Program
Business Mums
Nationwide Networking
Australian Business Women's Network
Club 3004
International Women's Federation of Commence and Industry
Speed Networking
Paragon Club
n-Liven
Family Business Australia
BarterCard
Westend Business Association

You can use these types of events to drive the brand in the direction which is most beneficial to the business, taking your brand to a new level of awareness and using your brand to its advantage. The brand is not what you say it is, but what the customer says it is!

More Reading: The Brand Gap by Marty Neumeier is an exceptional book on branding.

Over to You. What do You Think? Post Your Comments Below.

Richard Gill is the director of The Banner Lady.

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Saturday, May 26, 2007

The Six Degrees of Separation Myth

WHAT DO SANTA CLAUS, the Easter Bunny, and six degrees of separation have in common? The answer is - people all around the world believe in them. But, since I don't wish to do an expose on Santa Claus or the Easter Bunny, I'm going to leave those icons alone. I want to talk about the six degrees of separation idea. This is the widely held belief that we are all connected to each other through, at most, six intermediary connections or people.

I'm sorry to be'the bearer of bad tidings, but it's just not true. In fact, it is a widespread urban legend. I know, I know - you're thinking, "What? That can't be! It's common knowledge that we are all separated by six connections to anyone in the world." Well, I hate to burst your bubble, but the idea that we are all connected through six degrees of separation is rooted in myth.

The legend originally stems from several 'small world experiments' conducted by Stanley Milgram in the 1960s and '70s. These experiments involved sending folders or letters from a group of people in one part of the country to a specific person (whom they did not know) in another part of the country. The people were told to get the material to someone who might know someone who would know the individual to whom the material was to be delivered to. This process formed a chain of connections linking the people together.

It was, in fact, found that the letters or folders, which eventually arrived in the right person's hands, took, on average, between five and six connections or degrees. This part is true; however, if you look closer, you will discover the problems that exist within the blanket statement that 'we are all connected by six degrees.'

First off, though the average number of links for people who got the material through to the final contact was five or six connections, the majority of the connections that were made ranged from two to ten (the average was five to six), This means that roughly half took more than six and roughly half less than six. Well, you say, that's the average and I would agree that there's nothing wrong with addressing this concept by the average, but there's one small problem. The overwhelming majority of people in all of Milgram's studies never got the material to the intended recipient at all!

In Milgram's most successful study, "217 chains were started and 64 were completed - a success rate of only 29per cent." That's right - a success rate of less than one third of the participants! So, what this means is that 29 per cent of the people in Milgram's most successful study were separated on average by six degrees from the final contact person. However, that means that 71 per cent were not connected at all!

But wait, I'm afraid it gets worse. This was Milgram's most successful study. In another of his studies, only five per cent of the participants completed the chain, which means that 95 per cent of thepeople in the study never made the link to the person they were supposed to connect to at all - ever!

So, why would I, someone who has devoted most of his professional career to business networking, be telling everyone about the Achilles heel of this iconic concept upon which a lot of networking pros hang their hats?

Well, there are two reasons. First of all, I believe this myth creates complacency. The thought that everyone is absolutely connected to everyone else on the planet by six degrees gives some people a falsesense of expectation and thus lulls them into a sense that the connection is bound to happen sooner or later, no matter what they do.

Secondly, and most importantly, the studies' findings indicate clearly that some people are better connected than others. I believe that's important because it means that this is a skill that can be acquired. With reading, training, and coaching, people can develop their networking skills, increase their connections, and become part of the roughly 29 per cent of people that are, in fact, separated from the rest of the world by only six degrees.

The good news in all of this is that it is possible to be part of the 29 per centthrough education, practice, and training. We can be connected to anyone through the power and potential of networking. In fact, by understanding that, we can setourselves aside from our competition by knowing that being able to make successful connections is not an entitlement. Instead, it is a skill that only some actually develop.

As for the 71 per cent of people who are not connected and yet still believe in the six degrees of separation concept keep the faith. You'll always have Santa Claus.

This article was written by Dr Ivan Misner, the Founder of BNI. (No link available.)

The Australian Small Business Blog

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