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Name: THE AUSTRALIAN SMALL BUSINESS BLOG
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The Australian Small Business Blog has been created by Dr Greg Chapman, MBA, to provide education & support to Small Business Owners. If you would like to contribute to this blog, please email us. If you want to comment on an article, click on the speech bubble at the end of the article. If you want to see other comments, click on the hyperlinked time of post. Send a copy of the article by clicking on the envelope. Dr Greg Chapman is also the Director of Empower Business Solutions and The Australian Business Coaching Club, which provides business coaching and advice to small business owners. He is the publisher of The Small Business Achiever Dr Greg Chapman is The Business Brain Surgeon.

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Dr. Greg Chapman is
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The 5 Pillars of Guaranteed Business Success

Sunday, March 14, 2010

Benchmarking Your Business Performance


How do you know how your business compares with others? You can ask your competitors, and they always say business is great. Why wouldn’t they, after all, when they ask you, you tell them the same thing!

Well there is a way to see how you are going against others. The Australian Tax Office have released performance benchmarks for 50 types of businesses. Their purpose, as you might expect is not totally altruistic. Their objective is to identify businesses outside the performance norms so they can target them for tax audits. However, you can use these benchmarks to see how you are doing against others.

For different types of business and turnover ranges, the ratios of cost of goods sold, labour and rent to turnover are presented. As a word of caution- the ATO excludes from the labour ratio the wages of owners. However, you can get an idea of the gross margins on which others are operating for different sizes of business.

To use these benchmarks, select your industry, the turnover range that applies to you and pick an average value of the ratios. For example, if you have a plumbing business turning over $200,000 per year, materials costs average 38% and labour costs (excluding the owners’ wages) are 15%. The ATO note that most plumbers do not report rent as presumably they run their businesses from home. Therefore, the gross margin before general overheads and owners’ wages is 47%.

There is, of course a range of gross margins for plumbing businesses of this size of 36%-58%. Well run businesses with good marketing will be at the top end of this range.

Where does your business fall within this range? This will give you an idea how well you are doing and provides a performance benchmark for your business.

If your business is at the bottom end of the range, you need to understand why. “The Five Pillars of Guaranteed Business Success” is a great resource to understand where the performance gaps are in your business.

Now you know where you stand, what are you going to do about it?


May Your Business Be - As You Plan It.

Over to You. What do You Think? Post Your Comments Below.

Dr Greg Chapman is the Director of Empower Business Solutions and The Australian Business Coaching Club and is Australia's Leading Advisor on Emerging Businesses and provides Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success.


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